Privacy Policy

Cells Online LLC has its commitment to privacy protection and adheres to the latest US and European standards for information safety and privacy. Your information is encrypted during your e-commerce sessions with Cells Online via cells-online.com. During the registration, your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in this privacy policy. During the checkout, your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in this privacy policy. We do not store credit card information on our web server, and as an added level of security we require a re-entry of the credit card number for each purchase.

At Cells Online we recognize that many are concerned on how we maintain and use the information collected from all consumers who visit and use our web site, we developed and implemented this Privacy Policy. This Privacy Policy relates only to our online information collection and use practices.

In short, Cells Online LLC does the following:

  • We only collect personally identifiable information that you voluntarily and knowingly provide us.
  • We use the information that you provide us only for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.
  • We do not share any information you provide us with anyone outside of Cells Online LLC, except for suppliers who assist us in maintaining and managing the activities on our site. These suppliers are legally obligated to maintain the confidentiality of any information we provide them, including your information.
  • We may use a technology called “cookies” to enhance your experience on our site.
  • We employ appropriate security measures to protect against the loss, misuse and alteration of any information you provide us.
  • We provide you with choice and control over the collection and use of any personally identifiable information that you provide us online, and a means for updating, correcting or removing this information.

Below is a more detailed explanation of our policy about the information we collect and how we use it.

General

We only collect personally identifiable information on a voluntary basis. We do not require that you provide this information to gain access to our site, and we do not require you to disclose more information than is reasonably needed to participate in an activity on our site. However, if you do not provide the information that is noted as being required or mandatory in connection with a particular activity, you will not be permitted to engage in that activity. We collect personally identifiable information primarily to e-mail updates and news, to respond to your questions or suggestions, and to complete online transactions. We do not sell any information we gather at our web site to anyone outside of Cells Online LLC. We do not transfer or disclose any information we gather at our web site to anyone outside of Cells Online LLC without your prior consent, except (1) in cases where we believe in good faith that we have a legal obligation to disclose such information, and (2) to certain suppliers that assist Cells Online LLC in maintaining and managing the activities on its web site. Please be assured that these suppliers are legally obligated to maintain the confidentiality of this information and do not acquire any rights to use your information for their own benefit. We may share non-identifiable aggregate information about our users with business partners and other third parties in an effort to customize or enhance the content and advertising on our site for our users.

We do reserve the right, in connection with the potential sale or transfer of the interests of Cells Online LLC and its subsidiaries and affiliates, to sell or transfer your information (including but not limited to your address, name, age, gender, zip code, state, and country of residency and other information that your provide through other communications) to a third party entity that (1) concentrates its business in a similar practice or service, (2) agrees to be Cells Online LLC’s successor in interest with regard to the maintenance and protection of the information collected, and (3) agrees to the obligations of this privacy policy.

Polls and Surveys

We may periodically conduct polls and surveys on our site. The information we collect from these polls and surveys is only for Cells Online’s use. If sample answers to polls or surveys are posted our web site, no identifiable information is included.

Online Purchasing

When you order from us on our website we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this, and other information, in order to fill your order and to communicate with you about your order. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use. If you do not provide the information that is noted as being required or mandatory, you will not be able to place orders on our website.

Cookies

Like many companies, we use a technology called “cookies” to enhance your experience on our web site. “Cookies” are small pieces of information sent by a web server to a web browser which the web server is then able to retrieve from the web browser when you visit other pages of our web site or you subsequently visit our web site. Cells Online uses these cookies for a number of purposes, such as saving information about your country (so that you do not have to choose it every time you come to our site), authenticating registered users, supporting the mechanisms for our shopping cart and on-line ordering, and enabling general traffic trend analysis. The cookies Cells Online LLC uses do not contain any personally identifiable information and cannot profile your system or collect information from your hard drive. You are not identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site.

Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser. As described above, turning off the cookie function will restrict some of the online services from Cells Online that you can use.

Security

We employ appropriate security measures to protect against the loss, misuse and alteration of the information under our control. For our e-commerce activities, we employ Secure Sockets Layer (SSL) software, which encrypts information you input, as an additional security measure. However, as no on-line data transmission can be guaranteed to be totally secure, we (like all websites) cannot warrant or guarantee 100% security of any information you transmit to us at our website.

Your Rights

If you have given permission, we may contact you by mail, telephone, or e-mail about products, services, promotions, special offers, events, webcasts, conferences and charitable causes that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time.

In addition, to the extent permitted by the laws of your country, you may have the right to object to the processing of your Personal Information for direct marketing purposes. If your objection is not to direct marketing in general, but to direct marketing by a particular channel e.g. email or telephone, please specify the channel you are objecting to.

Further, to the extent permitted by the laws of your country, you may also have the right to access, correct, delete, restrict, be forgotten, or object to processing of, or request data portability of the Personal Information collected about you subject to some conditions and exceptions.

You can find out more about these rights in the EU by reading the General Data Protection Regulation here: http://www.eugdpr.org/the-regulation.html. If you wish to inquire about any of this please send an email to info@Cells-Online.com. As this policy may change from time to time, we encourage you to periodically check it.

You can always ask to review any personal information that we may have collected from you at our web site, have us update, correct or delete this information (if we still have the information in our databases), and/or instruct us not to use this information in the future. If you wish to exercise this right, simply Contact Us.

Cells Online does not guarantee the content of other sites for which we provide a link.

If you have any questions or concerns about our Privacy Policy, simple contact us through our website Contact Us.